1. What issues need fixing?

Please select all that apply.
Damaged or Unsafe Roof
Damaged or Unsafe External Walls
Flooding
Sinking Floors or Building
Exposed Asbestos
Crumbling Plasterwork throughout
Severe Mould
Faulty Electrics
Extensive Repair Problems
Other

2. Who are you renting your property from?

Council or Housing Association
Private Landlord
Please choose one of the options above.

3. Does your Housing Provider know about the issues?

Yes
No

You may also be eligible for a Tenancy Deposit Claim.
If your landlord didn’t protect your deposit, you could be eligible for compensation of up to 3x your deposit

Would you like to claim?

Yes
No

Tenancy Deposit Claim Details.

Have you paid a tenancy deposit in the last six years?

Yes
No

Was the deposit placed into a government deposit protection scheme
(TDS, the DPS or MyDeposits)?

Yes
No

Are you sure?
You cannot claim if you haven't paid a tenancy deposit in the last six years.

Are you sure?
You cannot claim Tenancy Deposit Compensation if your landlord protected your deposit.

4. Enter your contact details below

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This is required to progress your disrepair claim further.

Please note:
Unfortunately, we can only help those who live in England & Wales.

By clicking "finish" you agree to be contacted by email, SMS, telephone and/or other digital means by Smart Advice Claims Ltd (including associated companies) and/or an SRA Authorised Legal Firm. You confirm that you have read and agreed to our Terms & Conditions and Privacy Policy.

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Please note: You do not need to use an FCA-regulated Claims Management Company like us to make a claim. You can bring your complaint up with the Housing Ombudsman directly, for free.
Depending on the solicitor we refer you to, the No Win, No Fee success fee is 25%-50% Inc. VAT. There may be a termination fee if you cancel your claim with a panel member after the 14-day cooling-off period. We are paid a referral fee by our panel members for a successful referral. Smart Advice Claims Ltd will not charge you for our service.
No Win, No Fee Claims
 No Obligation Case Review
 Disrepair Claims Specialists.

Frequently Asked Questions

How long is the claim process?

In most cases, a letter from our team will result in property repairs being completed by your landlord. However, if the case does need to go to court it could take between 9 and 12 months to obtain the compensation.

How do I know if I am eligible to make a claim?

If you are a Housing Association or Council tenant living in a property with any of the disrepair issues listed above, then there is a good chance that you are eligible for compensation. If you have informed your landlord and they have not carried out the repairs, you should get in touch as soon as possible. Fill out our short enquiry form now to check if you are eligible.

Can my landlord evict me if I make a claim?

No. Your Landlord does not have any legal reason to evict you if you have lodged a disrepair claim.

How much compensation can I receive?

Your compensation will be calculated based on the length of time the property has been in disrepair, how many people it has affected and how severe the disrepair is. Each case is completely different and will be valued accordingly.

Can I claim against a private landlord?

No, unfortunately at this time you cannot file a private landlord disrepair claim with our legal panel.

Do I still need to pay my rent if I am claiming?

Yes, you must pay your full rent. If you stop paying your rent, then it will give the Landlord an ability to make a counter claim against you for a breach of your Tenancy Agreement.

If I no longer live at the property, can I still claim?

No, unfortunately not. You must be living in the property.

Discover If You Can Claim

Try our quick eligibility checker to see you can claim compensation.


Start Claim Now

Important Information

Smart Advice Claims t/a DisrepairClaim.co.uk do not give legal advice; Our service is limited to the process and administration of compensation claims. You do not need to use a claims management company to make a claim. You have the right to use the Housing Ombudsman to seek redress for free. You can also seek legal advice elsewhere.

The No Win No Fee Success Fee for getting your housing disrepair compensation is based on which expert panel member we refer you to. Our panel consists of Bond Turner Solicitors.

The No Win, No Fee varies, but is generally between 25% - 50% Inc. VAT. There may be a termination fee if you cancel your claim with a panel member after the 14-day cooling off period. We are paid a referral fee by our panel members for a successful referral. Smart Advice Claims Ltd will not charge you for our service.

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