Here are some of our most asked questions in relation to housing disrepair and making a claim. If there any questions you have that we haven’t answered, please get in touch. Our expert panel of housing disrepair solicitors will be more than happy to help.
Housing disrepair occurs when your rented property falls below a suitable living standard. Tenants can file a claim to force their landlord to fix the repairs and claim compensation.
No, all of our claims are taken on a No Win, No Fee basis with no upfront costs. Checking you are eligible to claim is also totally free. The No Win, No Fee varies, but is generally between 25%-50%+VAT. There may be a termination fee if you cancel your claim after the 14-day cooling off period. We are paid a referral fee by our panel members for a successful referral. Smart Advice Claims Ltd will not charge you for our service.
There are many examples of disrepair, with the most common being faulty electrics, severe mould, flooding, damaged walls, sinking floors, and crumbling plasterwork.
Landlords are not liable to carry out any repairs until they you have given them notice. After you have given notice, they need to carry out the repairs within a “reasonable time”. This may differ case to case.
Tenants can claim compensation to cover the household repairs, compensation for the pain suffering and loss of amenity caused by the disrepair, and also any legal costs associated with the claim.
The legal panel behind DisrepairClaim.co.uk can assist you with your housing disrepair claim. Simply fill out our free-to-use eligibility checker to start.
There are some repairs not covered by law. These mostly include any cosmetic improvements like new doors or windows when the current ones work fine, or worn out carpets and floors. Worn out kitchen and bathroom units are also no covered.
If you are Social / Housing Association tenant, you are protected by law and cannot get evicted for simply filing a housing disrepair claim.
Every case is different, and the amount you can claim will depend on the severity of the disrepair. Our panel will give you a calculation as to how much you could be owed, but it could be in the thousands depending on your particular case.
Our panel will ask you to provide evidence of the disrepair when you first get in touch. A member of our team will then ask you to take images of the problems and assess the issues. They will then build your case against your landlord.
Yes, you will still need to pay rent while your housing disrepair claim progresses.
Try our quick eligibility checker to see you can claim compensation.
Important Information
Smart Advice Claims t/a DisrepairClaim.co.uk do not give legal advice; Our service is limited to the process and administration of compensation claims. You do not need to use a claims management company to make a claim. You have the right to use the Housing Ombudsman to seek redress for free. You can also seek legal advice elsewhere.
The No Win No Fee Success Fee for getting your housing disrepair compensation is based on which expert panel member we refer you to. Our panel consists of Bond Turner Solicitors.
The No Win, No Fee varies, but is generally between 25% - 50% Inc. VAT. There may be a termination fee if you cancel your claim with a panel member after the 14-day cooling off period. We are paid a referral fee by our panel members for a successful referral. Smart Advice Claims Ltd will not charge you for our service.